Liability Desktop Adjuster

Job Type: Full Time, Permanent

Location: UK Wide

Salary: GBPCompetitive

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It s an opportunity to do something meaningful, each and every day. It s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

Liability Desktop Adjuster

The Role:

Are you looking for a challenge in the Liability Adjusting arena?Do you have experience in any of these areas - PL, EL, PLPD or Disease?Would you enjoy being part of a busy, supportive team which can provide great long term career opportunities?Is flexible work/life balance important to you? If so, we would love to hear from you.

The Liability desktop adjuster is a technical role, the prime purpose of which is to conduct investigations undertaken from the desk, in order to form a reasoned and substantiated view on both policy and legal liability matters pertinent to civil claims. The role requires involvement in third party injury and public liability property damage claims of differing values, working both independently and under referral.

We are looking for a variety of different profiles: PL/EL, PLPD or Disease.

You will be dealing with these claims on behalf of our clients, using your skills and experience to assess liability and quantum through to settlement on a cradle to grave basis.

Already experienced within the claims arena, you will have the ability to identify suspicious information and apply correct procedures to avoid fraudulent claims, identify and evaluate evidence. Additionally, you will answer correspondence, deal with incoming calls, issue client updates and maintain diary processes.

Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our office, you ll experience bright and open surroundings which offer excellent areas for collaboration.

Key Responsibilities:

Receive instructions from the client and confirm receipt in line with client and Sedgwick service standards.Assist in conducting timely investigations to evaluate allegations against clients and their insured parties. Provide guidance on claims procedures to reach conclusions on policy and/or legal liability.Support the implementation of fraud detection investigations and manage claims from start to finish following relevant portal and Pre-Action protocols. Assist in gathering necessary information, photos, statements, and documentation to substantiate denials and contribution arguments.Ensure all communication with involved parties adheres to company and client service standards.Manage litigation when necessary.Maintain accurate databases, files, and correspondence to provide a clear and concise history of events, actions, and quantum assessment.Manage work in progress and new case workflows within agreed-upon KPIs. You will have/will be:

Good understanding of insurance law/policy interpretation.Proficient understanding of contract, statute and tort law.Demonstrated investigation skills.Experience of interfacing with corporate clients desirable.Co-operates and works well with others in the pursuit of team goals.Able to influence attitudes and opinions of others and gain agreement to proposals, plans and ideas.Listens and responds to people effectively.Communicates clearly and concisely, including dispersal of information relevant to ongoing modifications to client requirements.Concerned to provide a prompt, efficient and personalised service to customers (external and internal). What will you get for this role?

Competitive salary depending on skills, experience and qualifications.Flexible working for most vacancies.Healthcare scheme.A Self Invested Personal Pension Scheme.Holiday allowance of 25 days plus bank holidays.Discounts on various products and services.Employee assistance programme for employee wellbeing.Life assurance.Group Income Protection.Voluntary benefits dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications. Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients needs, support the communities in which we operate, and perform at our best.

We re passionate and understanding about our colleagues so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we re supportive of that. As a flexible employer, we re happy to discuss options that take into consideration your personal needs for this position during your interview.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is an Equal Opportunity Employer.