Insurance Policy review / Customer serviceGBP22,000 - GBP24,000Haywards Heath ( Hybrid working after 6 months)

Barker Munro recruitment has several vacancies to join the Insurance industry within an award-winning Insurance company based in Haywards Heath starting February 2024.

This is the BEST opportunity to break into the industry currently where you will receive intensive training working in the office for the first 6 months induction. After this, you will receive the higher salary bracket and will be given the opportunity to work 3 days a week from home if you wish.

If you think you would enjoy investigating issues and asking questions and are a confident communicator this could be a great role for you. If you are results orientated, have attention to detail and a customer service background then please consider applying for this role which will offer you excellent training and development.

We can consider retail workers, college leavers, Graduates and anyone with customer service or insurance experience that would love to start a fresh, highly rewarding career within a professional organisation.

You will be trained to be responsible for validating policy information to ensure that customers have the right cover at the right price. You will be trained to gain the investigation skills required. Within this role you'll cast your eye over insurance policies to check customer details are correct and make outbound calls to update and revise customers' policy details, making any required adjustments or cancellations. You'll investigate all cases of potential misrepresentation and non-disclosure at policy inception and claims stage through to completion.

The successful applicants will investigate, through to a conclusion, policies where quote manipulation is suspected prior to the inception of the policy, putting that inner 'Sherlock Holmes' to use. You will also answer customers' questions over the phone, by confirming details in the documents and through email to resolve any discrepancies related to misrepresentation, non-disclosure or indemnity issues.

The role is office based for the first 6 months and then will offer hybrid working. Monday to Friday 8.30am - 5pm. Excellent holiday entitlement of 25 days plus bank holidays and benefits.

If you would like to apply for this Insurance Policy review role and are free to start employment in February 2024, please send your CV to Barker Munro Recruitment by using the relevant links. We look forward to hearing from you.