JobTitle: Income Service Manager Contract Type: permanent Job roleSalary: GBP33,604.57( GBP34,789.65 is achieved after 18 months successful performance in the role)WorkingHours: 37.5 hours per weekWorkingPattern: Monday to Friday Location: Hybrid, this role cover South and central England.For your application to be considered please attach a current CV and cover letter. Applications may close before the deadline, so please apply early to avoid disappointment.Why Riverside?At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays (Full Time Equivalent) Delete for Relief WorkerFlexible working options availableInvestment in your learning, personal development, and technologyA wide range of benefits Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Application Process:If you share our values and are excited about making a significant impact as the Income Service Manager, we encourage you to apply with your CV and cover letter. We encourage you to apply even if you don't meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience. The difference you will make as Income service manager In this role you manage income collection service across the region, delivering a high performing income management service, you will lead an income management service working across all services within the south and central region also you will lead on hearing appeals, serving notice and ending of tenancies as per Riverside policy framework, for more info about this role please find the attached Job Description. About youIn this role you will be required to : Work flexibly to meet customer and business needs, which may include out–of–hour working and participating in an "on–call" rotaUndertake regular training and take responsibility for continuous development to enable you to deliver your role safelyUse the Lone Worker system as and when necessary