An exciting new ER Advisor opportunity at DX!

THIS ROLE IS BASED FROM THE OFFICE 5 DAYS PER WEEK

Main Responsibilities

To proactively manage and provide advice to managers on absence including persistent sickness absence and periods of long-term sickness absence in line with company trigger points and processes. Work closely with the rest of the ER Advisory team as a second line ER support and supporting the Personnel Administration team to deliver an effective first line ER service knowing when and how to escalate general & ER issues to the second line. Develop and maintain strong & trusted partnerships with managers and the Personnel team. This role will work closely with the business managers and regional directors to ensure good HR practice is followed and to empower and coach them in general and more complex employee relations issues. Report and identify trends and escalate to provide a meaningful solution. Responsible for the regular updates of the company policies and the creation of new policies in line with legislation. Be aware of and communicate changes in legislation to managers and the wider team. Fulfil a gatekeeper role for all governance processes ensuring compliance, investigating and escalating any instances of non-compliance. Take a proactive approach to development for yourself, using internal and external networks and resources to advance and share knowledge. Working on ad hoc projects with the Personnel Team as required Carry out any other reasonable requests which may be required of this role. Delivery of best practice HR Services responsibilities to the business meeting all Service Level Agreements. Timely and efficient resolution of all employee queries. Knowledge, Skills and Experience

Experience of being part of a HR function with multi-sites nationally. Experience of providing advice on a range of Employee Relations issues. An up-to-date knowledge and understanding of relevant employment legislation. Experience of dealing with a large fast paced caseload Extensive experience of updating existing and creating new HR procedures and processes, keeping all stakeholders involved and engaged whilst also fulfilling SOP manuals, risk assessment, and business continuity requirements. Ability to communicate effectively at different levels with strong written and verbal communication. Commercially aware and able to balance HR and business requirements. Demonstrates a clear understanding of confidentiality, information security and respects sensitive information. Internal Governance adherence, including information security and compliance with all legislative requirements Quality and accuracy of information raised and presented to internal & external Customers. Must be competent user of Microsoft office packages. Flexible and adaptive to changing priorities. Ability to work on own initiative whilst at the same time being an effective team member. Working towards or CIPD qualified.