Purpose...

To work closely with the HR Team in order to provide administrative and general HR support to both the HR Team and the internal customers of the HR department.

The role will be 30 hours per week, with office working on a Thursday required at Milton Keynes.

Responsibilities...

Accountable for the successful and timely management of the following processes.

Management of the HR Admin MailboxProcessing personal detail changesProcessing Contract changesAny other processes assigned to the HR Admin Team To support the implementation of the HR department's development plan:

Ensure that administration errors or time delays do not impact on the Operations ability to take on additional work.Develop and maintain relationships with the Areas, raising the profile of the Department to ensure involvement and engagement.Have clear, measurable KPIs and Objectives consistent with the Departments Goals and Objectives. To work within the confines of the HR Charter.To be part of a team that believe and demonstrate through their work that Securitas is different to other Security service providers through:

Ensuring, understanding and demonstrable implementation of the Values of Integrity; Vigilance and Helpfulness.Actively taking steps to maintain communication.To be aware of and ensure the team comply with all aspects of SSSUKL policy and relevant legal and regulatory requirements; and can demonstrate appropriate levels of control:

Fully accountable for ensuring that all paper and computerised personnel records are always accurate and complete. To actively participate and support the development of the HR Goals and Objectives:

To deliver outstanding customer service at all times.To ensure that all services are delivered in accordance with documented Processes and Procedures.To ensure all customer complaints, observations or non-compliances are captured and resolved efficiently through regular Review Meetings.Promotion of best practice and process accuracy and efficiency is fundamental.Encourage the team and self to continually look for areas of service improvement and to deliver outstanding customer service to all customers.Ensure prompt and adequate response to any incidents and full compliance with agreed escalation procedures. Ensure all employees are dealt with fairly and equitably in all respects with particular attention to any individual performance, disciplinary or grievance issues.Maintain up to date working knowledge of all relevant legislation, best practice and Company policies relevant to the position.To manage any telephone queries from both internal colleagues and site based personnel.To support the Head of HR and HR Team Leader with administrational tasks, as directed by them.Essential SkillsWhat you will need...

Demonstrable experience of delivering a high quality of customer service through a teamAbility to create good working relationshipsComputer literate, ability to use Microsoft Office Suite, Word, Excel, PowerPoint etcAbility to work unsupervised and as part of a teamHigh attention to detail