Holiday Home Owner ServicesFull Time, 37.5 Hours Per Week, Permanent Contract - one day over the weekend will be required Kelling Heath Holiday ParkGBP23,800 per annum

Are you looking for a varied administrative position? Would you love the opportunity to work in an environment where you are surrounded with nature? Come and join the Kelling Heath team, supporting the Sales & Owner Services team to ensure that the business operates smoothly.

Why we need you We are looking for someone with a keen eye for detail, who loves organising and prides themselves in being able to dot the i's and cross the t's. The role will involve interaction with Holiday Homeowners, Guests and colleagues so excellent communication skills together with a passion for delivering an exceptional customer service is important to us. This role will be supporting the Owner Services team by ensuring all administrative tasks are completed correctly and in a timely manner.

What you'll do

Keeping owner files up to dateInternal Customer DatabaseEnsuring holiday homes are compliant by keeping gas and electrical certification recordsupdated.Being the first point of contact for owner enquiries and requests.Ensure all aftersales issues from holiday owners are dealt with in a timely and efficientmanner.Provide key administrative support to the Sales team when required.Assist with ad hoc owner events both on and off park.Liaise with other departments on a regular basis.Answering telephone calls and queries.Handling incoming and outgoing mail, including responding to correspondence fromholiday homeowners and team members.General administrative and office duties as required Experience:

Solid administrative experienceExperience of working in a busy environment working to tight deadlinesAbility to and experience of prioritising tasksExperience of minute taking and preparing reports Skills:

Competent with Microsoft systems including Teams, Outlook, Excel and WordCalm approach, able to meet customer demands.An eye for detail.Efficient and accurate record keepingConfidence in dealing with customers, members of the public, colleagues andcontractors.Commitment to high standards of confidentiality.A team player with a flexible attitude We are open to all, and we value the unique skills of everyone. If you're a suitably qualified applicant we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background. With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the company. Please apply with your CV and a covering letter telling us why you are interested in the role and what makes you a good fit. We will interview suitable candidates as they apply. This means the role may close at short notice and without prior warning. If you need any adjustments or would like to discuss submitting your application in a different format, please contact us.