Pure Permanent Recruitment are seeking an experienced Finance and Business Administrator based with a client in Stratton Audley.

Work location: Office based, OX27

Working hours: Monday Friday 09:00am 17:00pm

Assignment duration: Full time / Permanent

Role Summary of Finance and Business Administrator

The post holder will be working within the Finance and Business Administration section of our clients business operation. Our client offers bespoke services to members of the public. This role will require the successful candidate to engage with internal and external stakeholders, reporting into the Finance and Business Administration Team Leader.

Key Responsibilities of Finance and Business Administrator

Customer Service:

Respond to customer queries in a timely and professional manner

Administer/create new policies/information packs in a timely manner

Authorising price match discounts/other discounts, and processing refunds

Working with the wider company

CRM integrity and processes:

Claims, redemption's, and cancellations processed effectively and to timescales on CRM and Fund Holders MI/Statements

New starters reflected correctly on CRM and Fund Holders MI/statements

Missed/failed payments process completed to timescales (including calling customers when payments missed)

Payments received/made reflected on CRM

Review New Policies in Athena, resolving any anomalies

Finance transactions and administration

Managing accounts payable ledger (including setting up new suppliers, maintaining accurate supplier details.)

Processing of accounts payable invoices

Reconciling nominated supplier statements

Preparation of supplier payment runs and ad hoc payments

Supplier payments allocation/posting to ledger

Resolving supplier and internal queries

Coding bank transactions and reconciliations undertaken

Updating Bank and Card trackers

Processing company credit cards transactions

Assisting with month end process/balance sheet reconciliations

Petty cash and expenses posting

Fund Holders performance analysis:

Contribution towards the analysis of timeliness and accuracy of fund holders processing

Other Adhoc duties as defined by your line manager

Candidate Profile of Finance and Business Administrator

Good communications skills are essential as post holders will need to adapt and tailor communication to the recipient. Excellent customer service skills must be demonstrated at all times and work must be accurate and to high standards. A minimum of 2 years administration experience is essential. As the role will be focused on paper based and IT based administration post holder must have a good level of IT skills with some experience in Microsoft Office and Administrative packages. A full driving licence is desirable. A comprehensive understanding of the sales process and operational requirements of the business is also essential. Post holder will need to be organised, able to work under pressure, under minimal supervision and be trustworthy and honest.

Experience Requirements:

Administration

Minimum 2 years Administration experience

Accounting

Some accounting experience would be desirable.

IT Skills

Moderate / high level Excel

Administration Package experience (preferably bespoke)

Accounting packages experience

Teamwork / Communications

Works well as part of team

Ability to effectively communicate, both verbal & written

Displays empathy and diplomacy

Customer Relationship Management

Good communication skills & adapts style of communication to customer

Good understanding of the importance of high standards and service

Education & Qualifications

GCSE level of education especially in English and Mathematics.

Should you be interested in this job role, please submit your CV to Elisabeth Best for consideration.