Rate of pay: 30 hours (flexible) plus On-call plus visits. Salary £27,000

We are a family business providing care in Edinburgh for over 40 years.

We know what makes a good care at home service and are passionate about maintaining the highest standards.

You will not be just a number with us. You are important, and we want you to join our family and be part of a team that cares!

COVID has certainly been challenging for all of us, but we feel we have managed the situation better than most.

We still require all our homecarers to wear full PPE when they are on care visits, and we ensure a plentiful supply of PPE and COVID test kits.

JB Agency was set up by “Mum” in 1979 and is the longest serving provider of home care in the Lothians. Our service has evolved over this time into one of the most highly regarded services and offers a wealth of expertise through our very experienced, trained and motivated workforce. This is an opportunity to join a highly competent, professional and caring office team. The business has been focused on quality of care for over 40 year! Indeed our current Care Inspectorate grading is 5, Very Good for Quality of Care.

In 2021, we were awarded a top 20 care provider in Scotland and in fact positioned 2nd in Edinburgh. We have held this position for 2022 and again for 2023.

We were also 2021 finalists in both Carer of the Year Award and Positive Impact Award.

Please don't delay and send us your CV by email today!

The Care at Home Field Supervisor is to be professional and approachable at all times with good communication skills and the ability to reassure and support our client base. You will also support our homecare workers in the field, office staff and managers to maintain the quality standards of the homecare service and to remain compliant with the requirements of the SSSC. We require willingness to cover care visits of absent Homecare workers so you will need to be flexible and versatile. You are also expected to take a share of the on-call service.

Requirements of the role

Ensuring that the Agency is compliant with National Care Standards and the SSSC Code of Practice and that all policies are up-to-date.

Carry out risk assessments and service reviews

Supervisory visits and spot checks to ensure care plans are being followed

Report/action any changes to care plans

Support and train new homecare workers

Attend meetings with the Care Inspectorate and Social Services and prepare/complete appropriate documentation as required

Investigate and report complaints from the Care Inspectorate, Social Services, service users, relatives, carers, etc and take appropriate action as required

Stand in for absent homecare workers as required

The above tasks should not be regarded as exhaustive

Essential skills or requirements

SVQ3 Health and Social Care or equivalent or Nursing Degree

Previous experience of supervision

Previous experience of homecare

Excellent communication skills

IT literate

Able to work on own initiative and as part of a team

Excellent planning and organisational skills

Ability to work under pressure

Remain professional at all times

Passion for care

You are a car driver with clean licence

You are registered with PVG and SSSC