MB444: Field Operations Manager

Location: Midlands based with UK wide travel

Salary: GBP50,000pa

Working Hours: Monday to Friday - (Flexi hours available) but will require working both day and night shifts

Company Benefits: Company vehicle, Generous holiday allowance, Employee profit share scheme

Overview:

First Military Recruitment is proudly working in partnership with a fantastic business who are looking to recruit a Field Operations Manager on a permanent basis due to growth to be based in the Midlands area but with frequent UK wide travel.

Duties and Responsibilities:

Analysing operations and staff performance nationwide.Ensure full utilization of field staff minimizing unproductive payOversee warehouse and fleet management (North and South)Liaising with different departments to develop improvement strategies and constantly strive for Operational Excellence.Develop a close relationship with the planning team to maximise operational effectiveness in the deployment of site staff.Developing and implementing various quality control methods.Scheduling training sessions and workshops for new and existing staff members.Setting targets and business goals and working alongside the team to achieve theseProviding guidance and mentoring to field staff.Ensuring all processes are compliant with the relevant company employment rules, procedures, and regulations.Observing existing staff and operations, and developing strategies for improved efficiency and profit, as well as cost reduction.Dealing with customer complaints in association with field staff or deliveryCustomer relations and problem solvingAttend pre-start site meetings and client review meetings as requiredEnsure all operations are carried on in an appropriate, cost-effective way, within budgetImprove operational management systems, processes, and best practicesHelp the organisation s processes remain legally compliantFormulate strategic and operational objectivesManage budgets and forecastsPerform quality controls and monitor field production KPIsRecruitment of field staff ,on boarding and day to day managementStaff performance management, including disciplinary proceduresProactively develop ways to increase quality of customer serviceSupporting development and introduction of new field services and products

Skills and Qualifications:

Proven work experience as Operations Manager or similar roleKnowledge of organisational effectiveness and operations managementExperience budgeting and forecasting of people resourcesFamiliarity with business and financial principlesExcellent communication skillsLeadership abilityOutstanding organisational skillsNEBOSH or equivalentStrong understanding of industry guidelines and regulations i.e., TR19 Grease/Air & HSG274

MB444: Field Operations Manager

Location: Midlands based with UK wide travel

Salary: GBP50,000pa

Working Hours: Monday to Friday - (Flexi hours available) but will require working both day and night shifts

Company Benefits: Company vehicle, Generous holiday allowance, Employee profit share scheme