Facilities Coordinator

Salary: GBP27,261

Location: Manchester

Full time, Permanent, 35 hours per week

Closing date: 1st January 2024

Interview date: 12th January 2024

At One Manchester we re passionate about improving lives and helping neighbourhoods thrive. Every day we provide homes, invest in our communities, help communities to further their learning, manage their money, launch successful businesses and improve their employability.

We have an opportunity for a Facilities Co-ordinator to join us. You will provide an effective, responsive and proactive facilities management, contributing to the security and well-being of residents and the maintenance of our estates and properties. Our ideal candidate must have a willingness to learn and progress.

Key responsibilities and accountabilities

Ensure that our properties, communal areas and external grounds are safe, secure, clean and well maintained using a hands-on approach via routine inspections and rapid response to business & site needs. This includes working on as part of a Saturday shift rota as part of your 35 week.

Undertake minor repairs, remedial work and cleans to empty homes in preparation for new tenants. Maintenance of internal and external communal areas of sits and to promptly report all other defects, hazards and repairs using the housing management system and other IT applications.

Contribute to the security and wellbeing of tenants and leaseholders by being a reassuring presence and acting as a first point of contact for assistance and support.

Build and maintain a positive and productive relationship with internal and external partners to help achieve positive outcomes.

Support the work of the Neighbourhood teams in the promotion of the scheme and services available through events, customer engagement sessions and site walkabouts.

Ensure that resident participation and involvement is actively promoted.

Adhere to company health and safety procedures and guidelines.

What we re looking for:

Demonstrable experience of and commitment to providing a good quality customer service

Practical ability to carry out property maintenance and to be alert to problems

Knowledge of relevant health & safety and procedures and COSHH regulations

Able to respond appropriately to emergencies and use own initiative

Able to carry out minor building maintenance work

Basic IT skills including Microsoft word and email

You must be willing to willing to work out of hours if required.

We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.

In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation.

One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.