Customer Service Advisor

I am delighted to be recruiting on behalf of my amazing client for a Customer Service Advisor based in Crewe. The role has become available due to company growth, so it's a really exciting time to join the team!

Monday - Friday 9am - 5pm

Salary starts at 21,319 + 3,000 bonus!

As a Services Advisor, you will be the first point of contact and your duties will include:

Ensuring the highest-level customer experience

Handling enquiries from customers in a professional and courteous manner via email, live chat and telephone

Recording all essential information accurately and relaying to the relevant department

Audit Reports

Continually seek to improve methods and processes.

The successful applicant will have a positive and committed approach, excellent customer service and communication skills, great problem solving skills, be self-motivated with a great work ethic, and be able to work in a fast paced environment. Previous experience is desirable, but not essential as full training and support will be provided.

Benefits included are:

22 days holiday plus bank holidays

Birthday Leave

On-site parking

Monthly incentives

This is a brilliant opportunity to join a vibrant team who work hard but have fun with it too! Due to the remote location of the office, the successful candidate must have a driver's license and own car.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.