Debt and General Adviser

Citizens Advice Bristol

GBP27,607 per annum

Full time

Contract: Debt Adviser- Fixed term until end of March 2025 (extension possible); General Adviser Fixed term until end of June 2024 (extension possible)

About the role - Debt and General Adviser

We are seeking someone who is passionate about giving an effective service to those most in need. You will need to demonstrate that you are a strong team player, with an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive can do attitude. The post holder will provide, as part of the project team, a comprehensive debt advice service by assisting clients to achieve the best outcome for their circumstances. The role requires carrying out Debt Assessments, maximising income, preparing budgets and providing debt options, along with signposting/referring or carrying out casework/advocacy for clients based on their individual needs and situation.

For one day of the week the postholder will work in a different role as a General Adviser on one of our outreach projects. This will provide, largely, one off advice on a range of issues beyond Debt. Full training will be provided. Further details will be provided upon application.

About Us

Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues.

We are an independent local charity that provides free impartial confidential advice, information and support to anyone in Bristol and we provide access to justice for all. We cover all subject areas with a focus on welfare rights, debt, housing and employment. We dealt with over 22,000 issues in the 2022/23 financial year. We give people the knowledge and confidence they need to find their way forward, whoever they are, whatever their problem.

What we give our staff

Healthy work/life balance with a flexible approach to working arrangements Generous 5.6 weeks pa plus public holidays pro-rata Free hot beverages in our offices Excellent city centre location with great transport links Commitment to health and wellbeing access to employee assistance programme, discounts on shopping, dining, lifestyle and entertainment outlets as well as free counselling and advisory services Comprehensive maternity, adoption and shared parental leave Learning, development and personal growth opportunities How to Apply

Full details of the organisation, role and how to apply can be found via the Apply Button

Closing date: 5.00pm on 26th January 2024

Interviews: Monday 12th or Tuesday 13th February 2024

Debt and General Adviser