Role:

We are looking for individuals who are passionate about delivering excellent customer services to our residents, visitors, businesses and partners. Successful candidates will join our established Customer Service Organisation within the City Council s Corporate Contact Centre . As a highly skilled and customer focused member of the team you will provide effective, high quality and responsive services at the first point of contact, achieving high levels of customer satisfaction at all times.

Candidate:

For this job we are looking for:

• People who are passionate about delivering Customer Service excellence

• Excellent team working skills

• Excellent Communication skills both verbal and written

• Effective problem solvers who are willing to go the extra mile to resolve customer queries quickly and effectively in line with agreed policies, procedures and processes.

• Ability to work flexibly to meet the needs and expectations of our residents

• Experience of working within a fast paced, multi service customer service role is desirable but not essential

Why work with We do Social Work?

New Faster Pay service getting you paid more quickly Twice weekly payroll Free DBS and compliance service Your own dedicated friendly consultant with extensive social work knowledge Access to a wide selection of social work positions across the UK Refer a friend

Refer a Friend bonus get GBP250 for each social worker you refer who we successfully place

Find your own job bonus get GBP250 for bringing your own position to us

We Do Social Work is an equal opportunities employer and is acting as an Employment Business in relation to this vacancy.

Terms and conditions apply to our bonus schemes