Job Title: Customer Support Linguist (Dutch, German and French)

Location: Preston

Salary: Competitive

Job Type: Permanent, Full Time

About us:

Glasdon International Limited is part of the Glasdon Group with companies in Europe and the United States and is a market leader in the design, marketing, and supply of environmental and safety products.

About the role:

Are you looking for an exciting, challenging and rewarding long-term career opportunity?

We are looking for charismatic and confident trilingual professionals, fluent in English, German, French and/or Dutch languages, to join our existing customer service team to provide unrivalled customer support across a range of private and public sectors for our large portfolio of award winning environmental and safety products.

If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities, career development opportunities and benefits then look no further.

The successful candidate with be provided with full and comprehensive training.

Duties and Responsibilities:

Providing overseas customers with product information in response to requests by email and telephone. (The majority of contact is through email)Responding to inbound telephone calls and LiveChat enquiresProviding German customers with quotations for productsAnswering queries in terms of stock, delivery times, accounts, and productionProcessing sales ordersRe-contacting enquirers to make sure they have received literature/quotations and whether they require further information prior to placing an orderChasing customer paymentsTranslating product sales literature and general documentsMonitoring lead times and deliveriesAbout you:

Trilingual / PolyglotFluent in either three languages; English, German, French, DutchStrong verbal and written communication skillsConfidence, charisma and keen to progress a long-term careerSome experience within a sales or customer service environment / familiar with client interactionsGood administrative, organisational and time management skillsGood team playerAbility to solve problemsCommercial awareness and professionalWilling to learnValid UK Driving Licence (Essential)Benefits:

A competitive commencing salary33 days annual leaveFlexible annual leaveComprehensive training programmesCompany Final Salary Pension scheme after a minimum of two years' serviceLife insurance after a minimum of two years' servicePension through NEST within 3 months of start dateCycle to Work Scheme (subject to minimum criteria)Flexitime (subject to minimum criteria)Long Service AwardsPrivate health care scheme after a minimum of one years' serviceCashback plan for dental care, eyecare, prescriptions, physiotherapy and moreSubsidised on-site Caf / social spaceTeam buildingPaid charity days and company eventsRelocation SupportPlease click the APPLY button to submit your CV for this role.

Candidates with experience or relevant job titles of: Trilingual, Polyglot, Business Studies, Sales Administration, Sales Assistant, Office Administration, Microsoft, Customer Service, Retail Sales, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre Assistant, Overseas Support, International Business, Language Skills, German, French, English and Dutch may also be considered for this role.

The Glasdon Group Limited is an equal opportunities employer.