Job Title: Customer Support Advisor

Location: Portsmouth, Hampshire (Free Parking - Part WFH after 6 months)

Salary: Basic GBP25,000 + 5% Annual Bonus

Ref: CVL 5260

HANDLING INBOUND CALLS WITH EXCELLENT BENEFITS PACKAGE

Job Description for Customer Support Advisor:

Our client offers a specific service to organisations, offers great career options and an excellent, recently enhanced, benefits package.

They are looking to hire a Customer Support Advisor to join their growing team within a well established company.

The role is office based with the option to work from home for two days per week after the first 6 months.

The Role:

A varied role involving managing queries and complaints, handling reports and assisting customers with queries and questions. This will be handled mainly by inbound phone calls plus emails. Basic administration tasks, such as logging and posting Review customer reporting, identifying and correcting errors

Experience & Skills for the Customer Support Advisor role:

Candidates must have telephone based customer call handling experience Essential to be able to manage and handle large volumes of calls. Must have 5 years UK residency. Hours: 37.5 hours per week Monday - Friday with a rotating pattern

8.00am to 4.30pm 8.30am to 5.00pm 9.30am to 6.00pm. Benefits Package:

Free onsite parking plus shuttle bus for those without transport 25 Days Holiday increasing with service + public holidays Private Healthcare from day one EPS Car A options to have a finance agreement on a brand new car at a very heavily discounted price (after probation) Enhanced Pension Scheme Sick Pay Subsidised Gym Membership Various discounts PLUS MUCH MORE

If you have the above experience and would like to be considered for the Customer Support Advisor role, please APPLY now.

New Business People is an agency who have taken specialism to a new level. We truly are specialists in recruiting for business to business roles within the sales process. This includes Business Development, Internal / Inside Sales, Telemarketing, Telesales, Account Management, Pre-Sales and Team Management / Director level roles.

If you have business to business experience in any of the above and are considering your next career move, we would love to hear from you.