Due to fantastic growth in 2023, our client is seeking a highly organised and motivated Customer Support Administrator to support their loyal customer base. This role plays a crucial part in ensuring the customer journey is smooth and effective and requires an individual who has a passion for working with people!
23,500 per annum LE1, Leicester City Centre, 100% office based Mon - Fri, 9.00am - 5.00pm
Responsibilities:
Liaise with customers and suppliers over the phone and via email Updating the CRM system Assist with all relevant administration duties when processing orders Answering and directing calls Qualifications:
Proven experience in an office-based customer service role Strong organisational and multitasking skills Excellent communication and interpersonal skills Proficient in MS Office (Word, Excel, PowerPoint, and Outlook)