Our long-standing, highly respected client is seeking a motivated Customer Support Administrator to join their team of 8.
You will thrive in a busy environment and enjoy interaction with customers on a daily basis.
This is purely a customer service role and involves no sales - a great opportunity for those looking to step away from a contact centre environment and grow their career in line with the business's expansion plans in 2024 and beyond!
GBP24,000 per annum + GBP2000 end of year bonus! NG1, Nottingham City Centre, 100% office based (no parking)Mon - Fri, 8.30am - 5.00pm Responsibilities:
Liaise with customers over the phone and via emailUpdate the CRM system (bespoke to the business, training provided)Assist with all relevant administration duties when processing ordersManage the support inbox Qualifications:
Proven experience in an office-based customer service roleStrong organisational and multitasking skillsExcellent communication and interpersonal skills Proficient in MS Office (Word, Excel, PowerPoint, and Outlook