Customer Services Operative Location – Crewe (Hybrid role)Salary –GBP11.72 per hourDuration – 6 monthsHours– 37.5 hours per week, Monday–Friday 8am – 5pm – 1 Saturday in 4 9am – 5pm

Summary of a Customer Services OperativeThe main role of a Customer Service Operative will be to handle inbound interactions from customers with a vast range of queries ensuring first point resolution for every type of interaction and responding in a friendly, supportive and timely manner.

Responsibilities of a Customer Services Operative

• Inbound Customer Service contact via phone, email and more• Outbound task such as providing customer updates• Helping customer place orders over the phone • Administration work, including data input of customer information and products • Ad hoc tasks to help with our business need

Key competencies of a Customer Services Operative

• Passion to deliver excellent customer service• Excellent organisation skills• Good working knowledge of basic computer programmes• Experience is beneficial to the role, however a willingness to learn, good communication skills and the ability to work well in a team will go a long way

Please note: As you can appreciate we are currently overwhelmed with applications and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion.March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview.Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant– Charlie Shepherd