Working within a busy Customer Serviced Team, you will be responsible for dealing with telephone and email–based customer service queries, offering guidance and advice to customers who are reaching the end of their contracted agreement, in an effort to retain their business.

To be successful in this team you will need:

Exceptional communication skills; written and verbal.

To be accustomed to a fast paced working environment.

To have prior telephone–based sales, or customer service experience.

A good working knowledge of Microsoft Office including Excel.

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Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.