Customer Service Administrator

GBP24,000 - GBP26,000 DOE

Tonbridge (own transport needed due to location)

Permanent, Monday to Friday 8am 5pm, fully office based

Exciting opportunity to join a family run, established company based in Tonbridge on a full-time basis working within a friendly and supportive team.

You will be responsible for delivering exceptional customer service as well as a variety of administrative duties.

Some duties include:

Speaking to customers on the phone, face to face and via email Maintaining and building strong relationships with customers Processing customer orders Responding to sales enquiries and providing quotations Checking invoices Transport bookings Updating the CRM system Maintaining strong relationships with new and existing customers as well as contacting lapsed clients Identifying sales opportunities and passing the details over to the sales team Maintaining a strong knowledge of the products that the company has to offer and being able to advise customers based on their requirements

The successful candidate will have/be:

Previous experience within a relevant role Passionate about customer service Good computer and Excel skills Ability to multitask A team player Willingness to learn The successful candidate will be working for a well recognised business within the industry and be working with a small yet friendly and inclusive team!

If you feel you are suitable for this position, please apply today with your most up to date CV!

This role is being handled by Alarna Stocking, Business Support Consultant for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

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By working with us, you will be helping support charities across Kent; we have raised over GBP50,000 so far!