Customer Services Customer Services

Point of contact for customer queries, calls and emails and maintain customer relationshipsProviding customer services support to external and internal clientsAddressing customer services issues within company set timelinesMaintain the Outlook inboxes for the departmentExperience Needed for Customer Services and resolving customer queries promptlyExperience using inhouse or CRM System for logging customer details Experience in customer and client care and ensuring escalations are passed over to timescales Able to manage own workload Due to the large number of responses, we receive it is not always possible to respond to every application. We will only contact those candidates short–listed for this role. If you have not heard from us within 7 days, please assume you have been unsuccessful on this occasion. If you wish to apply for further roles, please do so. We will retain your details on file and contact you should a suitable vacancy become available. Please be aware that by applying for this role you are agreeing to Newman Personnel representing your application and forwarding to our client if successfu