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Customer Service Support for Professional Services Firm
Customer Service Support for Professional Services Firm
tamworth,staffordshire
Sep 30, 2024
  • Hours Full Time
  • Salary 20000.00 - 25000.00 GBP Annual
  • Recruiter Katie Bard
  • Closes 26 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

Hybrid, full-time permanent position offering GBP20,000 - GBP25,000 per annum depending on experience.

An exciting opportunity to work for a nationally recognised energy company as part of their Customer Service Team has become available! Based in Tamworth, the successful applicant will be aiding the Senior Sales Manager to support both new and existing businesses, working closely with customers, suppliers and the Sales Team.

Key responsibilities of the role would include:

Supporting and handling customer queries, chasing suppliers to resolve these queries, and escalating any customer complaints Data entry and validation, ensuring data is appropriately saved and kept up-to-date Administrative duties, including effectively and efficiently storing documents on the company s administrative systems and portals Keeping track of the registration report; communicating and resolving queries Maintain regular contact with customers, ensuring they receive an outstanding service Prospective applicants must be adaptable and flexible, able to prioritise and work to deadlines, have excellent communication and customer-facing skills, and thrive working as part of a team.

Previous experience both within customer service and the energy sector is also required.

The company offers excellent benefits, with the opportunity for flexible working working from home one day per week as well as career development opportunities.

If you think this is the role for you, please apply online today! If you have any queries about the role contact Chloe on . Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is acting as an employment agency, and is an Equal Opportunities Employer.

Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data.

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