Our client is seeking an experienced Customer Service Representative to work on behalf of a leading manufacturing company. You will support the process of getting goods to the customers on time and manage the process until point of invoice.

Key Responsibilities of a Customer Service Specialist

Enter and manage the orders in the ERP system Confirm orders with customers Creating new ship-to parties Make stock replenishment to customers Invoicing and fixing invoicing errors Archiving Claim handling and issuing of credit notes Quantity deviations To act as single point of contact for customers various complaints, inquiries & requests Ensure delivery of samples and spare parts to customers

Key Competencies of a Customer Service Specialist

Good MS Office skills Good ERP/SAP user knowledge Communication and cooperation skills Problem solving skills Good with details and comfortable with routines Customer service minded Solution oriented Work and contribute proactively both independently and in team

Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.

March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant: Danielle Godbold