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Customer Service Representative
Customer Service Representative
Nov 14, 2024
  • Hours Full Time
  • Salary 23500.00 - 23500.00 GBP Annual
  • Recruiter HR GO Recruitment
  • Closes 26 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

Job Tittle: Customer Service RepresentativeLocation: BelfastSalary/Hourly Rate: 23,500 paJob Type: PermanentWorking hours/days: Monday to Friday 9am-5:30pmHR GO Recruitment are looking for an enthusiastic and energetic character to join one of the financial services companies based in Belfast as a Customer Service Representative.

The ideal candidate will be able to demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.

You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Representative:

Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.Prioritise queries and correspond with other departments when necessary to determine the root cause.Type and administer correspondence to clients / investors meeting deadlines.Ensure quality and accuracy in all correspondence with customers and investors.General Requirements of Customer Service Representative:

Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.Other customer service experience can include any complaint handling, inbound processing and/or banking roles.Maths and English GCSE grade C+ are essential for this role.Strong independent and team worker.If you are interested in the Customer Service Representative role based in Belfast, hit the 'apply now!' button for an immediate interview!

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