Home
/
Jobs
/
Customer Service & Call Centre
/
Full Time
/
Customer Service Manager
Customer Service Manager
cardiff
Nov 13, 2024
  • Hours Full Time
  • Salary 50000.00 - 50000.00 GBP Annual + car allowance + Bonus + Benefits
  • Recruiter Hunter Selection
  • Closes 17 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

A leading global organisation who offer innovative technical equipment and services to the Healthcare and Medical sectors. They are a leading provider of technical healthcare management services and solutions

RESPONSIBILITIES

For the management of the service delivery for the relevant accounts.

Ensure that maintenance and service activities are completed in line with industry standards and SLAs,

Providing high standards of contract management

You must have experience of leading Office based teams

To work closely with the Head of Operations in regards to all aspects of service delivery and performance management

Provide first line support as required on operational and incident issues

To support the Implementation team at planning group meetings

To attend and provide input to joint investment committee meetings

To be responsible for the performance of all maintenance & service related operational obligations at the appropriate sites

To contribute to internal steering group and strategy meetings

To deliver operational excellence at the sites by meeting and exceeding operational contractual obligations

To liaise with the Head of Operations over budget management for the account, making recommendations to achieving

To be responsible for the production of performance reports to the high standards required and in line with contractual service level agreements

To understand the operational contract and provide cover / backup to other Service Managers at other sites

Provide line management of division staff based on-site

Management of site related incidents

To liaise with site base engineering teams where appropriate

EXPERIENCE / SKILLS / QUALS:

Managment of Internal engineering coordinators

Essential

Process Driven

Experience of managing major equipment deliveries and installations - Desirable

SALARY & PACKAGE

Competitive salary

Company Vehicle

37.5 hour week

Bonus Schemed

Suitable candidates should apply immediately or by calling our Managing Consultant for this vacancy - Matt Hayes on (phone number removed) or by sending your CV directly to him at (url removed)

We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK.

Hunter Selection is an employment consultancy and currently has permanent vacancies for Engineering and Manufacturing professionals throughout the South West of England and South Wales. If you are looking for work in this area' we may be able to assist you. Contact us directly on (phone number removed) and discuss your requirements with one of our dedicated consultants.

Comments
Welcome to zdclassified comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
"Only access zdclassified from zdclassified.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Don't reply to email addresses hidden in text and pictures"
"Trade in person, use PayPal 'paying for an item or service' to transfer money"
"Trade in person, use PayPal 'paying for an item or service' to transfer money"
SEND INQUIRY
You may also like
Related Classification
Copyright 2023-2024 - www.zdclassified.com All Rights Reserved