Customer Service Executive, Ferndown, GBP25,000

The purpose of this role:

As a Customer Service Executive, you will be a key player in driving business growth by effectively managing customer interactions, identifying sales opportunities, and delivering outstanding service. Reporting directly to the Sales Manager, you ll be responsible for contacting current and lapsed clients, providing product knowledge and establishing the clients needs.

Background and Benefits:

Rubicon's client, specialists within landscape recycling and organic produce, have worked on various prestigious contracts nationwide. Working within a small supportive and friendly team, you ll benefit from gaining valuable experience and training from fellow colleagues.

As a Customer Service Executive, you ll also benefit from:

Opportunities for professional growth and developmentStructured annual pay reviewsFriendly and inclusive work environment28 days holiday (inc Bank Holidays) As a Customer Service Executive you will:

Act as the main point of contact, proactively reaching out to clientsRespond promptly to inquiries, identifying cross-selling opportunities.Manage the entire sales process from quotation to final invoicing/paymentProvide accurate quotations and ensure timely follow-up on leads for optimal conversion ratesCoordinate deliveries, maintain clear customer communication, and share valuable insights with wider team for continuous improvement The successful Customer Service Executive will have:

Proven customer service experience and interpersonal skillsAbility to understand customer needs and effectively tailor sales pitchesExcellent organisation and time management skillsEnthusiastic attitude and be a results-oriented, self-motivated team player Interested?

Rubicon is working with this client on an exclusive basis. We are committed to submitting suitable candidates for this Customer Service Executive vacancy ASAP, so please apply quickly via this advert, or for more information call Dominika at Rubicon.

Our team reviews every application. Please ensure your CV is submitted in Microsoft Word so that we can upload your details more easily to our system. If sent as a PDF, it will cause delays.