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Customer Service Executive
Customer Service Executive
Dec 21, 2024
  • Hours Full Time
  • Salary 30000.00 - 35000.00 GBP Annual
  • Recruiter Universal Business Team
  • Closes 16 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

We are currently seeking an experienced and enthusiastic Sales Support Executive to join a well-established, family-run SME based in Doncaster. The main purpose of this role is to support the sales team with the processing of quotations and acting as the main point of contact for initial sales opportunities as well as general sales administration support. You will also provide exceptional sales and administrative support to maintain a wow customer buying experience. This role would suit someone who has previous experience in a diverse supporting role within a sales function who appreciates working within a small business.

Key duties and responsibilities

Processing quotations & Customer Presentations Answering the phone - taking orders. Supporting with invoice queries Processing orders Sorting Customer Queries POD s ETA s, returns, credits Account Management Phone calls & Emails Completing various reports for the sales management team Requirements

Customer service and administration experience in an office environment Hungry, Humble, Smart Passionate for solving customer requirements Excellent verbal and written communication skills Ability to develop personable and professional relationships Strong computer skills, fully competent with all relevant software applications (MS Office Word & Excel, Outlook etc.) Self-motivated and able to work independently, demonstrating initiative A flexible approach to duties and a keen 'can do attitude Hours: Monday Thursday 08:00-17:00 (Flexible) Friday 08:00-15:00 (Flexible)

Benefits

Salary GBP30k - GBP35k 25 days + Bank Holidays Pension Free on-site parking facilities

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