Customer Service Executive Salary – GBP24,000 Good benefits packageSheffield Elevation Recruitment Business Support are currently working exclusively with a leading Tech business based in Sheffield, looking to recruit a Customer Service Executive to join their team. The successful candidate will be responsible for delivering exceptional customer service and support to our clients, ensuring a positive experience. Key Responsibilities for a Customer Service Executive:• Respond promptly and professionally to customer inquiries via phone, email, and live chat• Process customer orders, returns, and exchanges efficiently and accurately• Provide accurate information about products, services, and company policies• Maintaining internal databases and systems with up–to–date information• Assisting customers with account creation • Following the set SLAs within the customer support team when handling customer queries• Collaborate with sales, marketing, and other departments to enhance the overall customer experience

Key Skills for a Customer Service Executive: • Proven experience in customer service or a related role• Excellent communication and interpersonal skills• Strong problem–solving abilities• Ability to multitask and work effectively in a fast–paced environment• Familiarity with CRM software and customer service tools