Adecco are proud to be representing a great family run business based in Sandbach who are now recruiting for a Customer Service Executive.

The position is Monday - Friday 8.00am - 4.30pm. This position is offering 24,500

The successful individual must have a proven track record of delivering excellent customer service. You will work closely with the operations team, Sales Team and Commercial Team to update customers on progress with orders. This will include proactively calling and answering inbound calls.

Duties will include:-

Answer inbound telephone calls and direct to the relevant contact.

Maintain and build relationships with customers

Dealing with customer complaints as a matter of urgency

Attend weekly KPI meetings

Update the CRM system

work closely with other departments

The successful candidate must be self motivated, have excellent time management and be able to adhere to deadlines, Good knowledge of Microsoft products. Be able to deliver excellent customer service and maintain and build customer relationships.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.