Atkinson Moss are looking for candidates with a real interest in customer service to answer calls and communicate with customers via email and online chat to provide information, answer questions and resolve customer queries.

You will need a confident and personable telephone manner with good general IT skills, excellent verbal and written communication skills and an excellent work ethic.

Role Responsibilities:

Talking to new and existing customers via inbound calls, emails and web chat enquiries.Handling new and ongoing claims in-line with company processesEnsuring quick and effective communication throughout the processHandling and explaining complex situations with the ability to transfer into written communicationPosses a good eye for detailOffer outstanding customer servicePro-actively provide support and updates to customers Skills and Experience:

Whether you are looking to step into the office environment for the first time, or fully experienced in this type of setting, Atkinson Moss would love to hear from you if you meet the following criteria:

Excellent people, listening and communication skills, written or verbalFriendly and professional telephone mannerGood standards of literacy and numeracyGood IT skillsFantastic work ethic The roles are being offered on a permanent basis working a 40hr week covering the following opening days and hours; Monday to Sunday, 7am - 10pm.

Please apply online in the first instance. Should you wish to discuss the role in more detail please call Wendy Wakefield or Lesley Freeman at Atkinson Moss.