Are you Customer Service focused?
Do you have experience in processing sales orders?
If you are an avid problem solver and can manage multiple client requests at once, then this could be the role for you!
Berry Recruitment are NOW hiring for experienced and self-motivated Customer Service Coordinator
Could you support our rapidly expanding client based in Oxford?
The Benefits on offer
Hours - Monday - Friday, 09:00 - 17.00
Salary: 24,000 - 26,000 Per Annum
Location - This role is commutable from Oxford, Abingdon, Didcot, Harwell, Wantage, Faringdon, Oxford and Witney.
Salary: 24,000 - 26,000 Per Annum
Dealing with all aspects of customer services - Incoming emails, live chats & callsProviding customer ETA on orders and strong communication with customers.Entering/approving/shipping Sales orders within our CRMEntering Prospect clients' details onto the in-house databaseSending software and confirmations to customersLiaising with stock controller for stock queries/back ordersOrder Processing and ensuring orders are correct prior to shipment.About You:
Strong communication skills with multiple internal departmentsExcellent accuracy and attention to detailAbility to listen and articulate effectively.Must be a problem solver and able to work under own initiative.To converse with all customers and the people throughout the organisation from Director level to bottom level.To be able to run standard reports as and when required.
No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!"
To be considered for this role, you will be comfortable liaising at all levels with clients and customers, be able to prioritise and organise your day, be a positive team player and you will thrive in diverse role and be confident juggling a varied and challenging workload.
For more information and to apply, contact the Oxford branch or click 'Apply Now' to submit your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.