My client are 1 of the largest UK House Builders that offer stability, progression and competitive salaries they are currently looking for an experienced Customer Service Coordinator to join their team to be based at their stunning head offices in Enfield

If you have experience working within the customer care sector for a new build developer, a property company of a housing contractor you have the experience that I am looking for! Your CV must demonstrate stability.

Day to day duties:

Speaking with residents regarding their new build property during their warranty periodDiagnosing defects against the warrantyMonitoring the customer service inbox & replying to emails from home ownersBeing the first point of contact for the customer care teamUpdating the CRM system whenever you have communication with a resident Closing off defects once rectified on the CRM systemBooking in internal operatives to carry out repair worksOrganising sub contractors if repair work is specialised works

If you would like to apply for this role please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office