Customer Service GBP21,840Customer Service RepresentativeBirmingham City Centre - HybridFull-time, 9-5, 12-month fixed term contract with a view to going permanentGBP21,840 Do you want a fulfilling customer service role for an organisation that helps people?Our client is a not-for-profit financial institution, established for over 35 years and currently growing, whose goal is to give back to the local community by providing ethical finance to those in need.They're looking for a new Customer Service Representative to join their small, close-knit team to provide great customer service support to their members via phone, email, and live chat. All training will be provided, and the role is set to start at the beginning of 2024.If you have good communication skills and want a job in which you can give back, read on to find out more about the role.The role Answering telephone calls Updating accounts Assessing finance applications Processing applications Keying in transactions Handling complaints Using CRM systemsThe PersonEssential Personable Friendly Good listener Can use own initiative GCSE English & MathsDesirable Experience dealing with customers Telephone customer service experienceIf you think you could be the right fit for this Customer Service Representative role, please submit your application now. Candidates will be reviewed as-and-when they apply, so don't delay in applying!