Do you love helping customers? Are you a natural people person? Being a Part time Customer Service Assistant in the Royston branch for the Saffron Building Society will allow you to be yourself. By assisting people in a positive and patient way, you can ensure they leave the branch with a smile on their face. The people are the beating heart of the Saffron Building Society, and it takes each one to provide the service they are rightly proud of.

This is a part time role working 4 full days – Monday, Tuesday, Wednesday & Thursday, as well as 2/4 Saturday's which is paid in overtime. Another requirement of the role would be occasional travel to other branches when required.

The day–to–day role:

Ensure there is always a high level of customer service by providing an efficient and accurate counter service to all members.Carry out counter transactions for all account types, in accordance with the Society's Policy & Procedures and regulatory standards.Supporting all members over the phone/live chat with any queries relating to their online account or other business needs To be successful:

You will have excellent customer service ability.Be able to work on–site 5 days a week with alternate Saturday mornings (paid at time and a half)Excellent communication skills.Preference for the ability to drive. Benefits:

Recognition SchemeDiscounts through Saffron rewardsAnnual bonus schemePhysical, mental, and financial wellbeing supportPension, Life Assurance & Income ProtectionHoliday exchangeStaff Mortgage BenefitCycle to work scheme. If you would like to join a diverse and supportive employer, click the apply button now!