Customer Service AssistantStarting salary GBP21,862.75 per annumPermanent role in WrexhamAdditional benefits:

Salary Enhancements with length of serviceWorking in a friendly team and a positive working environmentOvertime available at enhanced rates31 days holiday (including bank holidays)Life AssuranceEnhanced pensionFree parkingFull training provided The Role:Our client, the leading manufacturer of its industry, are expanding their Customer Service Team. The successfully appointed Customer Service Assistant will manage telephone calls from customers as well as process orders onto a bespoke system working in a friendly environment where full training is provided. This role will suit candidates with experience in customer service in either an office or a retail environment.Responsibilities of the Customer Service Assistant:

Call HandlingData Entry onto a bespoke systemCommunicating with clients and stakeholdersProcessing orders and ensuring that delayed orders are chasedDealing with general and technical queriesInvestigating complaints and providing a solution Requirements of the Customer Service Assistant:

Effective communication skills (listening, verbal, written)Confident and friendly telephone mannerAccurate and high attention to detailExperience of dealing with customersIT Literate Additional skills/job titles:Customer Service Advisor, Customer Service Representative, Call Centre handler.Note:If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.To ApplyThis vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.