Customer Service Assistant

Our well-established client based in the Walsall area are currently recruiting for a Customer Service Assistant to join their team on a full time, permanent basis to provide support for the Customer Service department.

Key Duties of the Customer Service Assistant role:

Handling customer enquires via telephone and email. Confirming and processing returns. Resolving complaints. Liaising with internal departments such as the warehouse department. General admin duties when required. Skills Required:

Good grammar. Polite on the phone. Good attendance. Friendly and gets on well with others in the team. This is a full time role working 8am - 4:30 pm Monday - Friday.