Job Title: Customer Representative - Service

Location: St. Ives - Cambridgeshire

Salary: GBP21,000 starting salary, increasing after 9 and 18 months of employment up to 27k.

Training Period: 6-8 weeks of comprehensive training before transitioning to a hybrid working model.

Shift Pattern: Bi-weekly rotation - Full time, Permanent

Week 1: Monday - Friday, 08:30 - 16:30Week 2: Monday & Friday, 10:00 - 18:00; Tuesday, Wednesday & Thursday, 10:30 - 18:00; Saturday, 08:30 - 16:00 Working Arrangements: Hybrid (predominantly work-from-home) after completion of training.

Overview: In our unique market dealing with antique motor treasures, you'll interact with a wide variety of customers and enjoy career development opportunities, including face-to-face customer interactions at events.

Key Responsibilities:

Handling phone calls (no cold calling).Exceeding customer expectations.Clarifying product details for informed customer decisions.Resolving customer issues.Excelling in problem-solving.Managing time to achieve targets and maintain high-quality work.Committing to personal development.Adhering to FCA, DPA, and TCF regulations and company policies. Essential Skills:

Goal-oriented mindset.Excellent communication and problem-solving abilities. Benefits:

Casual dress code.Entertainment amenities like PlayStation, pool table, and arcade game.Health care Cash Plan.5% employer pension contributions (with 5% employee contribution).25 days holiday plus bank holidays.Company sick pay.Life assurance (4x annual salary).Retail and restaurant discounts.Wellbeing support.