We're currently looking for multiple enthusiastic Customer Service Advisor who is focused on customer service & customer experience taking inbound & outbound calls. The role will deal with a wide range of customer issues.Cactus Search are currently in partnership with an amazing Financial Service client who are offering you the following:Salary – GBP26–27.5k + company benefits (Hybrid working pattern Monday to Friday) Who are we looking for? You will be required to personally handle all aspects of the Customer enquiries & support their process.Communication (Email, Telephone, business workflow systems)Strong contact centre customer service experience with the ability to multi taskA hands on approach to work related mattersAbility to operate well under pressure & within a result orientated/ target–driven environment Plan, organise and prioritise your workloads to meet agreed business service levels Required: Experience in contact centre customer service handlingWe are looking for strong communication and interpersonal skillsExtensive customer service experience within a contact centreAnalytical skills, attention to detail capabilities, the ability to maintain accurate records on business CRM(Not essential) Working knowledge of UK FCA policies, regulations, and industry FS standards Please share your CV