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Customer Service Advisor – Bristol
Customer Service Advisor – Bristol
somerset
Nov 18, 2024
  • Hours Full Time
  • Salary 12.00 - 13.00 GBP Hourly
  • Recruiter Gordon Yates Limited
  • Closes 16 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

We are recruiting for a Customer Service Advisor in Bristol, from Monday 15th Jan, full time (37.5 hours) working these hours over the opening of the centre. Shifts likely to be 08:30–17:00 or 12:30–21:00, will change weekly. With approximately one Saturday every 4 weeks. This will be an ongoing role.Basic DBS desirable or one will need to be performed to start the role.WHO WILL YOU BE WORKING FOR?Our client is a UK–wide training and education organization, providing professional qualifications in a range of expert fields.WHAT WILL YOU BE DOING? Provide an excellent front of house experience for all students and visitors Build close relationships with students, maintain excellent product knowledge, and use this to advise students on their options Cover reception as part of a rota Maintain up–to–date and relevant student contact details Undertake general administration tasks Ensure the reception area is kept clear and tidy, including maintaining brochure display stands with up to date brochures First point of contact for facilities/building issues that arise Provide classroom support including room set up, furniture configuration changes Active housekeeping and constant monitoring to ensure that standards are maintained at all timesABOUT YOU A proven record in providing exceptional levels of customer service Must take ownership of issues and associated responsibility for completing a task Well organised and self–disciplined with ability to prioritise under pressure Able to work in a team and independently Attention to detail with great time management Ability to build a strong internal work Excellent communication skills

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