We have an exciting opportunity for multiple Customer Service Advisors to join our client on a temporary to permanent basis in Romsey!

Role: Customer Service Advisor

Hours: 40 hours per week working 5 days over 7 including one day at the weekend and one 8pm finish on a rota basis

Start date: 15/01/24

Salary: 21,902

Temporary to permanent after 12 weeks!

The ideal candidate:

Great telephone manner and customer service skills.Previous complaint handling experience, and the ability to remain calm in difficult situations. Working as part of a team and supporting colleagues. Good IT skills including email and Microsoft systems. Able to solve problems and make logical conclusions.Can communicate effectively verbally and in writing. Role:

Dealing with incoming calls and emails from customers. Maintain follow up contact with customers regarding their products. Complaint handling - chasing customers orders, refunds and provide product knowledge. Support other departments in line with business requirements. Benefits:

Remote or hybrid working after 7 weeks of training in the office. 29 days of holiday including bank holidays. Free gym membership. Regular team incentives and days out. Free on-site parking or a short walk from the train station. Employee Assistance programme. Please apply today if you are interested or contact Phoebe on (phone number removed) to find out more!