We are seeking a Customer Service Advisor who is passionate about providing top–notch assistance to our clients. You will be working in a fast–paced professional services environment in Liverpool, handling client inquiries and providing effective solutions.

Client Details

The firm is a well–established entity in the professional services sector, boasting a robust team of over 200 dedicated professionals. With a strong commitment to quality service delivery, they continue to make strides in the market, offering a wide variety of services to a growing client base.

Description

Responding to customer inquiries via phone and email. Providing detailed information about our services and resolving any issues.Following up on customer queries and ensuring their satisfaction.Collaborating with the team to improve customer service procedures.Contributing to the achievement of team and company goals. Profile

A successful Customer Service Advisor should have:

Proven experience in a customer service role within the professional services industry.Excellent communication and interpersonal skills.A customer–centric approach with a problem–solving mindset.A strong ability to work well in a team.Proficiency in using customer service software and tools. Job Offer

Salary GBP19,000 per annumRegular opportunities for career progression.A vibrant and supportive work culture.Attractive holiday leave.20% local cafe discountRegular Monday to Friday shifts with sociable hoursThe chance to work in a lively Liverpool location. We welcome all eligible candidates to seize this opportunity and look forward to shaping a promising career path for the successful applicant.