We are seeking a dedicated and friendly Customer Service Advisor to join our customer service team, providing excellent service and support to our customers.

Client Details

Our client are a well established Financial Services business based in Manchester, they are currently going through a period of growth and are looking for Customer Service Advisors to join their team. Our client offers great career progression, competitive salary and excellent benefits.

Description

Respond to customer inquiries via phone and emailResolve customer issues in a timely and professional mannerProvide accurate product information to customersMaintain a comprehensive knowledge of the company's products and servicesEnsure a high level of customer satisfaction is maintained at all timesFollow company policies and procedures regarding customer service Profile

A successful Customer Service Advisor should have:

Excellent communication and interpersonal skillsA positive and customer–focused attitudeThe ability to work well in a team environmentStrong problem–solving skills and the ability to handle complaintsA good understanding of the financial services industry and customer service practices Job Offer

Salary GBP22,000 per annumThe opportunity to work in a friendly and supportive team environmentThe chance to develop your customer service skills in the financial services industryA great location in Manchester with easy transport links We encourage all interested candidates, who feel they can add value to our team and deliver exceptional customer service to our customers, to apply.