We have a great opportunity to join a virbrant Customer Service Team.

Permanent Position - Customer Service Advisor

22,000

08:30 - 17:00 Monday - Friday

Your role will be:

Primary contact for specific depot customers, to include phone calls for every order, communicating problems and relationship building

Receipt and processing of all orders for your specific customers including direct deliveries and liaising with any supplier that entails

Documentation of all relevant information from customers orders

Checking and Validation of others orders

Regularly update and maintain customers records on Mfour system

General administration to include filing, scanning and occasional mail merge

Recording of all customer issues on CRM/Sap system

Prompt auctioning of alerts to minimise disruption to customers

Effective communication with other depots and customers regarding concessions

Under take and reasonable tasks or duties assigned by the Customer Experience Manager from time to time related to the effective and efficient performance of the role.

To secure your interview, please CLICK APPLY and one of the Fresh Talent Team will be in touch!