Red Recruitment is recruiting Customer Service Advisor to join one of the fastest-growing specialist insurance providers in the UK. This role will require an individual with excellent administration and processing skills as well as being passionate about delivering outstanding customer service. This position, located in Liverpool, is 22,050 per annum.

Salary and Benefits for a Customer Service Advisor:

Salary: 22,050 per annum, the salary will continue to increase every 6 months until it is 23,625 per annumHours: Monday - Friday, 9am - 5.30pmContract Type: PermanentLocation: LiverpoolDefined progression paths with training and supportComplimentary fresh fruit with tea and coffee facilitiesKey Responsibilities of a Customer Service Advisor:

Taking ownership of all inbound communication and excelling against customer service level expectationsManaging a portfolio of policyholder's total loss claims through to settlementEnsuring thorough chronological record keeping of all activity within file claim notesIdentifying fraud indicatorsMaintaining effective diary management to reduce settlement timeKey Skills and Experience of a Customer Service Advisor:

Attention to detail is requiredStrong customer service skills is essentialStrong ability to deal with customer complaintsComputer literate with excellent administration and processing skillsRelevant experience in a claims environment or within a similar roleIf you are interested in this position, please apply now!

Red Recruitment (Agency)