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Customer Service Advisor
Customer Service Advisor
sevenoaks,kent
Dec 29, 2024
  • Hours Full Time
  • Salary 22050.00 - 23625.00 GBP Annual
  • Recruiter Red Recruitment
  • Closes 17 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

Are you looking for a career change? Are you looking to leave the hospitality industry? Do you want to work Monday to Friday only? Then this may be the role for you.

Red Recruitment is recruiting Customer Service Advisors to join one of the fastest-growing specialist insurance providers in the UK. This role will require an individual with excellent administration and processing skills as well as being passionate about delivering outstanding customer service. This position, located in Sevenoaks, contains many benefits as well as a salary of 22,050 per annum.

Salary and Benefits for a Customer Service Advisor:

Salary: 22,050 per annum, salary will continue to increase every 6 months until it is 23,625 per annumHours: Monday - Friday, 9am - 5.30pmContract Type: PermanentLocation: SevenoaksDefined progression paths with training and supportComplimentary fresh fruit with tea and coffee facilitiesWorkplace pension scheme32 days holiday (including Bank Holidays) once permanentKey Responsibilities of a Customer Service Advisor:

Taking ownership of all inbound communication and excelling against customer service level expectationsManaging a portfolio of policyholder's total loss claims through to settlementEnsuring that complete and thorough investigations are carried out on all casesPrompting investigations on the ownership of a vehicleMaintaining effective diary management to reduce settlement timeKey Skills and Experience of a Customer Service Advisor:

Attention to detail is requiredStrong customer service skills is essentialStrong ability to deal with customer complaintsComputer literate with excellent administration and processing skillsRelevant experience in a claims environment or within a similar roleIf you are interested in this position, please apply now!

Red Recruitment (Agency)

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