Red Recruitment is recruiting a Customer Service Advisor to join our client who is an industry–leading specialist vehicle provider who is renowned for the level of customer service they provide. This position is within the Customer Service team and is up to GBP23,000 per annum.

Our client is also an Investors in People Gold Standard employer, which makes this a fantastic company to work for.

Benefits and Package for Customer Service Advisor:

Salary: GBP23,000 per annumLocation: ChesterHours: Monday – Friday, 8.30am – 5pmContractType: PermanentHybrid working options available after 3 months (3 days in the office/ 2 days at home)Chester Zoo discountsWestfield health planRetail cashback schemeSmart/casual dress codeService reward schemeCycle to work Scheme.Free on–site parking25 days holiday and Bank HolidaysYour Birthday off Key Responsibilities of a Customer Service Advisor:

Responsible for dealing and completing the repair and claims process as quickly as possibleHandling all reported claims to CVS on behalf of its customers/client baseNegotiating and controlling costs associated with vehicle repair and downtimeAnswering all incoming call enquiries in an efficient, and customer–focused wayPersuading the customer to utilise the service offered Key Skills of a Customer Service Advisor:

Excellent communication skillsStrong time managementMust be passionate about customer serviceConfident and professional telephone mannerFriendly and positive attitude If you are interested in this position, please apply now!

Red Recruitment (Agency)