Customer Service Executive Hybrid role Customer Services GBP22k Nottingham CityHays are working with a tenancy referencing company in Nottingham. Their goal is to ensure the millions of renters worldwide achieve their financial goals. They are a fast–growing start–up seeking experienced Customer Service Executives who possess professional phone manner, excellent organisation skills and can take initiative.About the roleThe Referencing Executive is a very hands–on role. The role involves managing a wide range of customers involving Landlords, agents and individual renter accounts. You will be responsible for management of referencing issues, liaising with letting agents confirm the tenant's suitability. Additionally, you will also be responsible for handling a wide range of Customer Service enquires.Handle calls

Online chat enquiresRespond to emailsCarry out income/credit and homeowner checks What you'll get in returnThis role is an excellent opportunity for the right professional who is looking for a role with career progression.

25 days holiday.Attractive salary packages.Equity share included for those who join.Hybrid working – Office based Tues–ThursMon–Fri 9–5pm + 1 in 3/4 Saturdays 9–2pm, working from homeGBP22k If this role is of interest to you please do not hesitate to apply.

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