Customer Service Advisor

Are you looking for a new and exciting role and have a passion for customer service?

If so, this could be a fantastic opportunity for you.

Permanent Role

Hours: 38.75 hours per week. You'll need to be fully flexible between 8am and 8pm Monday - Saturday

Working pattern: Hybrid - the flexibility to work from home and learn from Colleagues in the office

22,000pa + Bonus & Incentivised Performance Bonus

Proud to be a Top Employer 2023, our client is part of a global bank, providing simple and straightforward consumer finance solutions, working with many well-known retailers and brands, to help their customer finance their purchases responsibly.

As Customer Service Advisor you will:

Be the first point of contact for customers via phone and emailUpdate internal systemsEnsure that interactions with customers provide the best experience possibleYou'll need to empathise and engage with customers, building rapport and providing a solution to ensure that interactions with customers provide the best experience possible.

In return our client will offer the successful Customer Service Advisor:

20 days annual leave + bank holidays (plus an additional day every year up to 5 years of service)Opportunity to buy additional annual leaveThe opportunity to earn a monthly bonusA range of benefits which you can choose from to suit your personal needs ranging from travel, gym discounts, restaurant cards to various health care productsRegular incentives and rewardsContinuous training and developmentApply now to hear more!