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Customer Service Advisor
Customer Service Advisor
exeter,devon
Dec 21, 2024
  • Hours Part Time
  • Salary 23500.00 - 32000.00 GBP Annual
  • Recruiter Reed
  • Closes 19 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

Responsibilities

Welcomes visitors by greeting them, in person or on the telephone; answering or referring enquiries.Directs visitors by via employee and department directoriesMaintains security by following procedures; monitoring visitors book.Maintains telephone system by following Company instructions for phone operationsCreates a safe and clean Reception and waiting area(s) by complying Site requirementsProcess customer and work provider enquires and bookingsProviding updates for customer and work providers for repairs in progressComplete customer vehicles check in for repairs and handover at completionAssist with organising the drivers diaries arranging collection and deliveriesCompleting certificates for repairsContributes to the team by accomplishing related tasks as neededCo-ordinates stationery and refreshment replenishment systems efficientlyMaintain records within the internal database on a daily basisAssists with office administration tasks as required What's in it for you?

Workplace pension (salary exchange option)25 days holiday plus bank holidays (pro rata for part time)Family friendly policiesCycle to work schemeRefer a friend rewardsDiscounted MOT, products, parts & servicing in addition to being a great place to workMonday-Friday, 42.5 hours per week

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