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Customer Service Advisor
Customer Service Advisor
farnborough,hampshire
Nov 20, 2024
  • Hours Full Time
  • Salary 26000.00 - 34000.00 GBP Annual
  • Recruiter Just Recruitment Solutions Limited
  • Closes 19 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

Commercial Service Advisor Vacancy - Farnborough up to GBP34,000

Monday to Friday 8am - 6pm and Saturdays on a Rota

As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.

Your duties will include:

dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.

Upselling of additional works, service plans and warranties.

Opportunities for internal promotions are available within this company for the right applicants.

Previous dealership customer service experience is essential, and you must hold a full UK driving license.

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